BT Walk-in Drive Hiring Freshers As Trainee For B.E/B.Tech


About the Company: BT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services

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Designation: Technical Support Trainee L1

Qualification: BTech / BE (Electronics and telecommunication preferred)

Experience- Fresher only.

Work Location: Kolkata

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Purpose Of Role:

  • Receives and processes orders from Sales, Audit and Order entry.
  • May manage customer orders (track) through to full implementation, escalating where necessary to achieve Customer Commitment Date.

Key Responsibilities:

  • Schedules work in advance to meet Global Services and customer due dates.
  • Highlights process failures to Customer Service Manager.
  • Update systems to record order-tracking actions.
  • Responsible for order processing and billing and communicating details with customers and the Account Managers.
  • May do proactive jeopardy management.
  • Ensure that all orders are closed after installation.
  • Provide process improvement input wherever possible.

Business Impact: Primarily short-term and functional in scope, although can impact upon large sales order value billing timing.

Authority/Decision Making: Typically refers issues/decisions upwards where non-standard.

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Walk-in drive for BE/BTECH Graduate Freshers Only at BT Global, Kolkata

Walk-in details:

Date: 22nd May 2019

Time: 9am to 10am

Venue- 7th Floor, Tower B, DLF 2, Rajahat, Newtown. Kolkata-700156.
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