Company Profile: BigStep Technologies is a Gurgaon, India based software development company focused on creating outstanding software products. Technology is at the heart of everything we do at BigStep. We leverage emerging technologies to deliver world class applications in the Web and Mobile spaces. Our expertise matched with our innovative approach helps us in developing promising products in the impactful domains of Social Networking, Social Media, Online Collaboration and E-Commerce. With a worldwide client base encompassing big well known enterprises as well as stealth startups, BigStep partners with organizations of varying sizes.
Job Profile: Software Support Engineer
CTC: 3 LPA
Exp Needed: 0-1 yr
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The desired candidate must have a technical background in computers / software with good analytical and problem solving skills, and strong written communication skills. The selected candidate will be providing support for our software products and services to our Clients.
– Handling support tickets filed by clients.
– Understanding and documenting client requirements.
– Coordinating with the Software Development Team for resolving client problems.
– Must have strong written English communications skills.
– Must have basic knowledge of programming.
– Must have a technical background in computers / software.
– Must have good analytical and problem solving skills.
– Must be a good team player, good learner and self starter.
– Ability to work independently.
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