Amdocs Recruitment Drive Hiring For Technical & Business Operations Position- Any Degree Graduate

Amdocs Recruitment Drive Hiring

Who are we? At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

Official Website: http://www.amdocs.com

Company Name: Amdocs

Share your point of view and earn unmissable rewards by taking online surveys, Earn upto Rs.5000 per month. Click Here to Join for Free

Job Profile: Technical & Business Operations Agent

Work Location: Pune

Degree Needed: Any Graduate

In one sentence

Serve as first point of contact for incidents and service requests from end-users

3000+ companies are hiring freshers: Click Here to Register and Upload your resume

What will your job look like?

  • You will serve as first point of contact for incidents and service requests from end-users.
  • You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
  • You will provide simple solutions at a basic level based on script/methods and procedures
  • You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
  • You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
  • You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
  • You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).

All you need is…

  • Shift: US Shift
  • Backoffice requirement.
  • Order fulfilling background, tickets, insurance, banking
  • Non-Technical / Semi Technical
  • 6-8 weeks training
  • People with chatting and semi calling background.
  • Same agents might take 10 calls a day
  • Good Communication skills
  • 1.5 years to 2 Years experienced. Not more than 3 years
  • Recent graduates; experience is an added value
  • Experience with ticket-handling system is an advantage
  • Documentation skills, excellent verbal and written communication skills
  • Experience in using MS Office and end-user applications

Why you will love this job:

  • You will have a wide scope of activities
  • You will have excellent products and solutions
  • You will have scope for professional development

Apply Before the link Expires for Amdocs Recruitment Drive Hiring.

Apply Link- Click here to Apply for Amdocs Recruitment Drive Hiring

Work From Home Opportunities, Earn Upto Rs. 300 per day by completing simple tasks Click Here to Join for Free

We try to do what we can, but if you found OffCampusJobs4u.com helpful, or you're in a better position than the others who depend on this website for their first job, please consider donating as little as $1 to help keep this website alive :)
Click Here to Donate

Most Popular

Wabtec Corporation Hiring For Trainee Junior Engineer Position- BE/BTech/Diploma

Wabtec Corporation Hiring Details: About Company: Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit...

Basware Hiring Freshers For Support Trainee Position- BE/BTech/MCA

Basware Hiring Freshers Details: About the company: Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing...

S&P Global Freshers Recruitment Hiring For Trainee Position- BCom/BBA/MBA/MCom

S&P Global Freshers Recruitment Details: About Company: At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate,...

Cuelogic Technologies Off Campus Freshers Recruitment For Trainee Position- BE/BTech

Cuelogic Technologies Off Campus Details: About Company: Greetings from Cuelogic Technologies Pvt. Ltd.! We are an outsourced product development company working with cutting edge technologies...

Jobs By Batch

Top Companies Jobs

Download Placement Papers

Jobs By Degree

Jobs by Location

Learn a New Skill & Grow