Amazon Walk-in Drive Hiring Freshers As Associate For Any degree

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About the Company: Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Profile: SPS Associate

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Degree Needed: Any degree

Exp Needed: 0 – 4 years

CTC: Rs 2.25 to 3.50 LPA

Work Location: Chennai

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Job Description

  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Basic Qualifications
  • Education: Graduation
  • Language: English proficiency
  • 6 months of experience in phone and email support-based customer service – Preferred
  • Excellent written and verbal communication skills required
  • Should be willing to work in night shifts, and over the weekends
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox

Eligibility Criteria:

  • Minimum Qualification – Graduation.
  • Excellent Written and spoken Communication Skills.
  • Excellent problem Solving Skills.
  • Flexible to work in night shift and staggered week offs.
  • Work Experience – 0-4 years (Max)
  • Immediate Joiners Only.
  • The candidates that have appeared in the last 6 months are not eligible to re-apply.

Please carry below documents (Mandatory):

  • 2 copies of resume for the interview.
  • Copy of PAN Card & Adhar Card
  • Provisional Certificate / Degree Certificate of Highest educational qualification
  • Service letter / Relieving letter from previous employers, last three months payslip
  • Please carry of original government ID proof for security

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Time and Venue

  • Walkin Interview on 4th February from 9 AM onwards
  • AMAZON DEVELOPMENT CENTRE INDIA PRIVATE LIMITED Ground Floor, Infinity tower, Tata Ramanujan IT City SEZ,Rajiv Gandhi Salai, Near Tidal Park, Old Mahabalipuram Road, Taramani, Chennai-600113

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