Official Website : www.amazon.com
Job Profile : Seller Support Associate / Transaction Risk Investigator
Location: Bangalore / Hyderabad
CTC : 275000/- to 4,50,000/- LPA
Last Date To Apply: ASAP
Desired Candidate Profile :
- Under Graduate Qualification B .Com (Any Specialization) B.A. (Any Specialization) B.Sc (Any Specialization) BBA / BBM / BBS (Any Specialization) BCA / BCM (Any Specialization) BE / B.Tech (Any Specialization) Graduation after 2014 PG Qualifications M.A. (Any Specialization) M.Com (Any Specialization) M.E. / M.Tech (Any Specialization) M.Sc (Any Specialization) MBA / PGDM / MMS (Any Specialization) MCA (Any Specialization) Post
- Graduation after 2014
- *Note: Candidate should have either UG or PG qualifications.
Seller Support Associate:
- Demonstrates effective, clear & professional written & oral communication.
- Provides prompt & efficient service to Amazon Sellers & Merchants including the appropriate escalation of Sellers issues.
- Maintains a positive & professional demeanor always portraying the company in a positive light & effectively managing sensitive issues.
- Demonstrates excellent time-management skills & the ability to work independently while using departmental resources, policies & procedures.
- Contributes to a positive team environment & proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, & attendance.
- Actively seeks solutions through logical reasoning & data interpretation skills & identifies trends to appropriate channel including improvement suggestions.
- Liaise with customer Service, Merchant Investigations or Payments teams as required to resolve Sellers issues & questions.
Transaction Risk Investigator :
- Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
- Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.
For Banglore Location: Click Here
For Hyderabad Location: Click Here